Below that, your team can genuinely handle follow-up manually and automation adds overhead without removing any. We'll tell you if that's where you are rather than selling you a build you don't need yet.
Five builds. Most businesses need two or three of them, not all five.
The moment a form submits, the lead gets a useful WhatsApp message — not 'our team will contact you'. This single build usually moves more revenue than any campaign change.
Two or three questions — budget, timeline, city — asked automatically, so your team opens the day with a sorted list rather than a raw one.
Assign the lead to whoever is actually available, and escalate if nobody has touched it in fifteen minutes.
Every lead in one place, with qualification status sent back to Meta and Google so they optimise towards customers instead of form-fillers.
Spend, leads, cost per lead and response time, every Monday morning, without anyone building a deck.
A written map of your lead journey — where leads arrive, where they wait, and where they die. Free, and useful even if you build the automation yourself.
No, and it shouldn't. It gets a human into the conversation faster and better prepared. An automation that tries to close a sale in India gets clocked in about three messages, and the trust you lose costs more than the time you saved.
Never. The first message says it's an assistant. Indian buyers work it out quickly, and the discovery poisons everything after it.
Days, not quarters. The instant-reply and routing builds are usually live within a week. CRM sync and conversion feedback take longer depending on what you already use.
A one-time build, plus the underlying tool costs — a WhatsApp Business API provider and a workflow tool. We'll tell you the running cost before you commit, and it's usually a few thousand rupees a month.
For under about 30 leads a month you probably don't need one — WhatsApp Business labels and a shared sheet genuinely work. Above that we'll recommend something simple, and the criterion is whether it captures WhatsApp conversations properly.
Whatever fits the job. Drafting replies and summarising conversations benefits from a language model; routing and escalation are plain logic and don't need AI at all. We don't add a model where a rule would do.
Most businesses are paying for leads that never get a reply. The map is free and it takes us an afternoon.